Refund and Returns Policy

Refunds & Returns Policy

At Decorlis, we strive to provide high-quality products and excellent customer service. Please review our Refunds & Returns Policy below before making a purchase.

1. No Refunds & Returns Within 14 Days

We do not accept refunds or returns within 14 days of purchase. All sales are final during this period.
After 14 days, returns may be considered under specific conditions.

2. Eligibility for Returns (After 14 Days)

After the 14-day period, we accept returns only if:

The item is unused, in its original packaging, and in the same condition as received.
Proof of purchase (receipt or order confirmation) is provided.
The return request is made within 14 days after the 14-day period.

3. Non-Returnable Items

Certain items cannot be returned, including:

Customized or personalized products.
Clearance or final sale items.
Gift cards.

4. Refund Process

Once we receive and inspect your return, we will notify you of the approval or rejection.
Approved refunds will be processed within 14 days to the original payment method.
Shipping fees are non-refundable, and customers are responsible for return shipping costs unless the return is due to our error.

5. Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 14 days of delivery with photos of the issue. We will review the case and provide a replacement or refund if applicable.